Exciting Job Opportunity: Technical Solution Analyst I at Oracle – Apply Now!
Are you looking forward to starting your career in technical support and solutions? Oracle, a global leader in cloud solutions, is seeking a Technical Solution Analyst I to join its dynamic team. This permanent staff position is perfect for individuals with 0 to 2+ years of experience who are interested in technology and customer support. Read on to learn more about this amazing opportunity and how you can be part of Oracle’s innovative workforce.
Job Overview at a Glance
| Job Identification | 273289 |
|---|---|
| Job Category | Support |
| Role | Individual Contributor |
| Job Type | Regular Employee |
| Experience Level | Professional |
| Security Clearance Required | No |
| Years of Experience | 0 to 2+ years |
| Number of Applicants | Less than 10 applicants |
| Languages Required | English (Read, Write, Speak) |
| Visa/Work Permit Sponsorship | Not Available |
| Location | BENGALURU, KARNATAKA, India |
| Application Deadline | – |
| How to Apply | Submit your application via Careers Page |
| Contact Email | – |
Job Description
As a Technical Solution Analyst I at Oracle, your role will involve:
- Investigations on Front-End Applications:
- Capturing information and applying fix tools.
- Shadowing end-users and testing workflows both internally and externally.
- Backend Techniques:
- Capturing log files, querying tables, updating database fields, and cycling servers.
- Communication:
- Effective verbal and written communication with clients and internal collaborators.
- Documentation:
- Maintaining detailed notes, activities, resolutions, and knowledge articles throughout investigation lifecycles.
- Prioritization:
- Balancing client and business needs by prioritizing work based on severity.
- Collaboration:
- Working among and across teams to ensure issues are addressed by the appropriate individuals.
We encourage candidates from all backgrounds to apply.
Key Responsibilities
- Conduct in-depth investigations on front-end applications.
- Utilize backend techniques for data management and server maintenance.
- Communicate effectively with clients and internal teams.
- Document all activities and resolutions meticulously.
- Prioritize tasks to balance client satisfaction and business efficiency.
- Collaborate with cross-functional teams to resolve issues promptly.
Required Skills & Qualifications
| Category | Details |
|---|---|
| Basic Qualifications | – Minimum of six months experience. – Bachelor’s degree in Computer Science Engineering, Information Systems, Software Engineering, or related field. |
| Preferred Qualifications | – Knowledge of SQL. – Willingness to work shifts from 5:30 PM to 2:30 AM IST. – Outstanding interpersonal and communication skills. – Ability to provide on-call support. |
| Technical Skills | – Incident Management – SQL (Structured Query Language) – Troubleshooting |
| Communication Skills | Excellent verbal and written communication in English. Ability to interact with global collaborators. |
| Analytical Skills | Strong problem-solving abilities and attention to detail. |
| Collaboration | Effective teamwork with both internal teams and external clients. |
About Oracle
Oracle is a world leader in cloud solutions, leveraging tomorrow’s technology to solve today’s problems. At Oracle, innovation starts with diverse ideas and a commitment to inclusion. With more than 40 years of successful experience, Oracle works with integrity and partners with industry leaders in various industries.
Why Join Oracle?
- Global Opportunities: Work with teams and clients around the world.
- Work-Life Balance: Enjoy a balanced professional and personal life.
- Competitive Benefits: Access to flexible medical, life insurance, and retirement options.
- Community Engagement: Participate in volunteer programs and give back to communities.
- Inclusive Environment: Oracle is committed to diversity and inclusion at all employment stages.
How to Apply
- Visit our Careers Page
- Submit your updated resume
- Include a cover letter highlighting your relevant experience and why you’re the perfect fit for this role
Additional Information
- Equal Opportunity Employer: Oracle celebrates diversity and is committed to creating an inclusive environment for all employees.
- Accessibility: If you require accessibility assistance or accommodation for a disability, please contact us at +1 888 404 2494, option one.
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Disclaimer: This job post is for informational purposes only. Oracle and OpenFresher reserve the right to modify job descriptions and requirements as needed.
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