Hey IT professionals! JustAnswer is hiring a Desktop Support Engineer I for their global IT team. Perfect opportunity for tech support enthusiasts to work with a mission-driven company helping millions worldwide!
Quick Details
| What | Details |
| Position | Desktop Support Engineer I |
| Location | India (Remote-first/Hybrid) |
| Experience | 2-5 years |
| Company Size | 1,000+ employees |
| Work Mode | Remote-first/Hybrid |
Your Role
Daily Tasks
- Manage IT services
- Handle device support
- Track assets/licenses
- Setup systems
- Resolve tickets
Technical Support
- Microsoft 365
- Antivirus systems
- Patch management
- VPN configuration
- Network support
Required Skills
Technical Must-Haves
- IT helpdesk experience
- VPN knowledge
- Active Directory
- Windows devices
- Office 365
- Basic Apple support
Good to Have
- Atlassian Confluence
- Cloud services
- Sophos/NinjaOne
- AutoElevate
- AI knowledge
Why Join JustAnswer?
Company Impact
- 10M+ customers
- 196 countries
- 12,000+ experts
- 16M+ questions
- 20 years experience
Culture
- Data-driven
- Innovative
- Lean approach
- Humble attitude
- Mission-focused
Work Environment
Flexibility
- Remote-first
- Hybrid options
- Team meetings
- Collaboration events
- Social gatherings
How to Apply
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Keep growing in your career!
Key Points
- Global support role
- Remote-first
- Mission-driven
- Growth focused
- Diverse culture
Tips for Success
- Master Microsoft tools
- Learn cloud services
- Study security
- Improve communication
- Understand AI basics
Remember: Help make the world better, one answer at a time!
Note: JustAnswer is committed to diversity and equal opportunity.
